Support Center

Contact Support

Need immediate help? Reach a live dispatcher anytime.

Emergency line: (839) 221-3512
Email: contact@theairlogic.com

Submit a Support Ticket

How We Can Help

Emergency Dispatch

24/7 on-call technicians for no-cool, no-heat, and critical refrigeration outages. Average arrival time across the Midlands is under 2 hours.

Maintenance Scheduling

Book seasonal tune-ups, filter replacements, and membership visits online or by phone. Reminders are sent 14 days and 48 hours prior.

Billing & Financing

Get help with invoices, financing applications, lien releases, and proof of purchase for warranty claims.

Warranty Assistance

We register equipment with the manufacturer and coordinate covered repairs for Lennox, Carrier, Mitsubishi, and Daikin systems.

Common Questions

When your appointment is dispatched you will receive a text message with your technician's name and estimated time of arrival. You can reply to those alerts or call dispatch any time for a real-time status update.

Please clear access to air handlers, outdoor units, and electrical panels. For commercial properties, ensure roof hatches and mechanical rooms are unlocked. Pets should be secured for their safety.

Most parts are stocked locally. If a part must be special-ordered, we expedite shipping and keep you informed with daily updates until installation is complete.

Contact Support

How We Can Help

Emergency Dispatch

Maintenance Scheduling

Billing & Financing

Warranty Assistance

Common Questions

Services

Quick Links

Contact

Support Center

Contact Support

How We Can Help

Emergency Dispatch

Maintenance Scheduling

Billing & Financing

Warranty Assistance

Common Questions

How do I track my technician on the way to my home?

What should I do before a service visit?

How quickly can I get replacement parts?

Services

Quick Links

Contact